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Why Industry SMEs are Key for AI Software Development Companies

The landscape of augmented reality and artificial intelligence is evolving at an unprecedented pace. New developments by AI software development companies are enabling increased efficiency and safety in augmented reality for enterprise, better patient outcomes via surgical AR, and a plethora of other improvements across a variety of industries.


There’s a key element to each of these groundbreaking developments, though, that should not be overlooked. Subject-matter experts, or SMEs, are essential to advancements in every industry. Without the perspective of expert surgeons, for example, AI software developers would be guessing at their needs. Similarly, advancements in other fields require the input of subject-matter experts to identify how technology can improve their industries. 


ai software development companies

The Process for Collaborating with Industry SMEs 

Initial Contact Between the AI Software Development Company and the SME

First, we need to meet the subject matter expert(s) in question. Often, this begins with a SME with a big idea starting a conversation on our website. Sometimes, we’ll meet visionaries at conferences or on Linkedin and start up a conversation. This is an exciting stage for us, as the SME typically has a vision for how they could significantly improve their field but isn’t sure if seeing it come to fruition is a realistic possibility. We get to bring them good news by telling them that with the range of expertise on our team, most things are indeed possible!


Establishing Clear Objectives 

Next, we discuss tangible objectives. As the AI software development company, we sometimes need to present a few different concepts for the client to review and choose from. If their budget doesn’t allow them to fully realize their dream yet, we might develop a proof-of-concept (POC) instead to support their fundraising efforts. 


Create a Collaborative Environment with a Strong Feedback Loop 

The subject-matter expert’s crucial input doesn’t end with the idea. Throughout the development process, our augmented reality engineers need to collect feedback from SMEs about their work to ensure the final product meets the client’s needs and matches their vision. 


Validation and Testing

Testing augmented reality and artificial intelligence applications helps to prevent our solutions from returning unexpected results when we release them from our clean, developer environment. The real world has an unlimited number of variables that could interfere with custom solutions, and extensive testing ensures that the app is ready for as many of those factors as we can anticipate.  


Ongoing communication 

The process doesn’t end once we’ve delivered a solution to the client. Every piece of software needs maintenance, and it’s also likely that the client will ask us to add further features and functionality down the road. We love to build upon our work, and we love hearing success stories about the powerful ways our clients use their technology even more. 


Real-World Examples 

In the automotive industry, AI has the potential to revolutionize the way mechanics navigate complex repairs. Via a tablet or smartphone app, technicians can access interactive repair and maintenance guides that offer step-by-step visual instructions overlaid directly onto the vehicle. This type of solution simplifies complex repairs and makes them more intuitive. This technology combines an extensive manual with the ability to visually identify parts, which can reduce training time and margin of error.


Operating Room Efficiency

eXpanded eXistence is using a powerful combination of AR and AI to support surgical teams across hundreds of operating rooms. The unique technology identifies the optimal operating room setup prior to each procedure, and adjusts its recommendations based on the head surgeon’s needs and preferences. Input from experienced, sophisticated surgeons was essential to develop this solution. 


Nuclear Power Technicians 

In the high-stakes environment of nuclear facilities, the need for precise and reliable AI applications cannot be overstated. We developed a solution for Aurum Technologies that uses augmented reality and artificial intelligence to overlay zone access information, equipment readings, and even biometric data onto each technician's field of view. The expertise of nuclear technicians was indispensable in developing AI solutions that support facility security and the safety of team members who could be at risk of exposure to harmful substances. 


Ready to Revolutionize Your Field? 

Are you a subject-matter expert with an idea for how AR and AI could innovate your field? We’d love to hear from you. Book a free consultation today

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